Help Desk Specialist (Level-1)(Reference: J-2013)COMPANY DESCRIPTION:Promaxis Systems Inc. is a locally owned professional services company that has been providing Technical and IT Consulting Services to federal, provincial, and municipal governments as well as to private sector companies since 1971. A highly skilled and dedicated workforce has built our foundation. We continually strive to provide a challenging and rewarding work environment resulting in growth and stability; benefiting our customers, employees, and shareholders. We are proud to have developed a reputation for conducting our business in a professional and ethical manner, while satisfying our customers with high-quality deliverables and services.JOB DESCRIPTION:Our Federal Government client is looking for an experienced Help Desk Specialist (Level-1). JOB REQUIREMENTS:The successful candidate will have:Must have one (1) year of experience in the last three (3) years working as a Help Desk Specialist in an IT service desk environment, providing IT-related first line support to more than 100 users.Must have one (1) year of experience in the last three (3) years supporting MS Office 2000/2003 suite.Must have one (1) year of experience in the last three (3) years supporting and trouble shooting MS Outlook 2000/2003 in a MS Exchange 2000/2003 environmentMust have one (1) year of experience in the last three (3) years of experience working in an Active Directory environment.Must have one (1) year of experience in the last three (3) years working as a Help Desk Specialist using any of the following industry standard Information Technology Service Management (ITSM) tools (www.itsportal.com/tools).LANGUAGE REQUIREMENTS: Bilingual – Fluent in English and FrenchEnglish onlySECURITY CLEARANCE REQUIREMENTS: In order to be eligible, candidates must have a minimum security clearance of “Enhanced Reliability” upon submission of their resumeLOCATION:Throughout the National Capital RegionSUBMISSION INSTRUCTIONS:If this is of interest to you, please forward your resume, in MS word format, to firstname.lastname@example.org by May19, 2013 indicating the reference number (J-2013) in the subject line of the e-mail. All resumes will be considered, however, only those candidates that clearly meet the requirements will be contacted. We thank you for your interest.